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Reddit what is the dumbest question a customer or client has ever asked you at your job?
- A group of four ladies sat on a table that is reserved for a group of regulars every day. Before I opened my mouth to let them know, one says 'we see a reserved sign but we are unsure exactly how "reserved" it is?'
— spookyem
- Working in the back of an ambulance on a patient with a serious need of nitroglycerin to lower their blood pressure.
"Sir, before I give this medication to you, I need to triple check that you have not taken any ED drugs in the last 72 hours like Viagra or Cialis(rattles off all variations). If you have taken it and I give you this nitroglycerin, your blood pressure could drop dangerously low.
Have you taken any of these meds?
-Oh no, never.
Are you certain?
-oh yes, of course I am.
(Runs through potential deadly side effects again)
-No, never.
OK, hold this pill under your tongue.
-Does generic viagra count?
GAAAAAAAHHHHH!!!! Why do you do this?
— CaptFluffyBunny
- I get too many dumb questions to remember them all. Here's a dumb encounter that happened just yesterday. When sending confidential documentation, we would encrypt it and put a password on it. It's common practice to send the document and the password in two separate e-mails. I got a message from this guy saying he couldn't open the document I sent him.
Me: "Did you use the password?"
Client: "Yes. It said there was an error."
Me: "What password did you use?"
Client: "I just hit OK and it said that I had the wrong password."
Me: "Wait.. so did you type anything in?"
Client: "Well no."
Me: "Could you use the password that we provided you?"
Client: "I didn't think it would work so I deleted the e-mail."
Me: "...."
— DiDalt
- Long time ago now...
Got a call that a user's laptop was dead and wouldn't power on.
I go and check it out. Press the button, no life. Plug it into the power, it starts charging. Press the button, it boots just fine.
The user wasn't plugging the laptop into power because she "thought we had wireless".
— HouseCravenRaw
- I used to work as a bank teller. A lady came up to me and asked to withdraw money. I informed her that she couldn't withdraw money, because her account was overdrawn. She was immediately upset, so I had her account checked for fraud. She then explained that all those charges were hers and she wasn't expecting any payments. She was spending money she knew she didn't have.
She then asked me why we couldn't just *give* her more money.
— OMothmanWhereArtThou
- Vet tech. A lot of people think their dog's nipples are ticks. A lot. One man even pulled a "but he's a boy!" on us.
— JunkyardForLove
- For my name.
Not the question itself but the reason why he asked. I was volunteering as cashier at a used book store for the library—not my regular job but I do it often. In comes this older fella who buys a big stack of books for like ten bucks. He was really nice and chatty though he didn’t seem completely aware mentally. Not a big deal, I just had to explain sales tax and the book pricing a couple times before he seemed to get it. He pays by credit card and I explain to him how to sign the touchscreen for the payment to go through. This is where he asks for my name. I tell him. He takes the iPad and says he really appreciated my service and happily tells me he’s going to sign *my name* for the card so “they” will know to send the money to me. Before I can say “no wait,” he’s submitted the signature. I can’t see his receipt but he keeps telling me I was great and to keep the change so I can assume he was being legit.
I honestly wouldn’t call it dumb; just bizarre. Made me wonder if he’s been signing cashier names the entire time he’s had a credit card. Thank goodness the card companies never check those things.
— Glissando365
- When I asked "For here or to go?" I got a confused look followed by "What would you recommend?"
— PhreedomPhighter