Starbuck's employees, how was your implicit bias training?

1. We listened to stories involving how biased situations could have been handled better. My favorite was when a barista was ringing up a large line of customers and saw a “scruffy man” walk up to a nicely dressed woman, ask her something, and hold out his hand. The woman reached into her purse. The barista approached the man and said “sir, you cannot panhandle my customers in my store,” and the woman responded, “this man is my husband.”
   — stellavangelist


2. we had about 30 cars go through the drive thru during the meeting, our store manager cried
   — mckennacreasey


3. My dumbass saw the sign all last week and kept saying “oh wow they take Memorial Day seriously”
   — buddhasparkles






4. My wife is a shift manager at Starbucks, and hers was closed for the training as well. Apparently one of the videos they had to watch had a speaker saying, “Now, do you think Starbucks, as a whole, is *woke* or *waking up?*” Made me laugh. Went pretty well otherwise I guess, except for a lot of people tugging on the door or sitting at the drive through for five minutes. Edit: Can I get paid for having a comment with 10k upvotes? Asking for a friend
   — FinchAndMalt


5. The speaker introduced himself as Mr. Brown. I said " ha my first test im not calling you that"
   — downthehighway61


6. I work in the barnes and noble Starbucks, which wasnt closed as it's not owned by Starbucks co. It was horrible, hundreds of people crowded in screaming about how the others were closed Update: no, we aren't allowed to put out tip jars, and I was the only person working in the cafe for 8 hours. Do not recommend it, guys.
   — classykatiecat